Reviews
We have used Besel Plumbing for all of our plumbing needs since buying our house a few years ago. Our home was built in 1947 and still had much of the original plumbing which began to experience significant issues shortly after moving in.
We've had our water main rupture requiring them to crawn under the house to dig up and replace the line. The emergency situation was terrifying for us as home owners, but a walk in the park for the professionals at Besel.
They installed a new outdoor faucet which we use all the time washing the cars.
They identified the source of a completely clogged kitchen drain, cleared the drain and replaced the bad pipes under the house that were exacerbating the issues.
They identified the source of a leaking toilet and repaired it with absolutely no leak since they fixed it.
The professionals at Besel have earned a customer for life with their affordable quality work, timeliness, and expertise explaining the myriad of issues we have experienced with the options available for repair.
I attempted to fix the bathroom faucet sink, but plumber I am not. So, in a moment of desperation, I contacted The Clean Plumbers. Theresa answered the phone, and she was lovely. Her greeting was so pleasant and personable. Instantly I was at ease. I attempted to explain what was happening, and she patiently asked me to repeat what I was trying to do. Once I explained, she understood. She made no promises and said, "They will call you when the dispatcher can fit you in." I completely understood. The dispatcher called and said they were on their way. Fifteen minutes Jorge was there! Jorge was courteous, conscientious, and professional. Roughly 45 minutes, he addressed the mess I created and installed our new faucet. This was my first time using The Clean Plumbers, and I strongly recommend them! Everyone was fantastic, from the initial call to the dispatcher to the plumber! Thank you!!!
Friendly staff, reliable service. Shop/service local!!
My son broke off the pressure valve to the main water line, I called them out late at night they came out needed to get some more pieces that they didn't have in their truck they came out the next morning within an hour fixed it completely by redoing the whole waterline on the outside of the house and got us back and running in no time definitely recommend.
I actually posted this on Yelp the day you visited on 09/30 but it was stuck in limbo.
Love-love-love this company! This was my 3rd attempt at scheduling a plumber. First two companies scheduled the appointment and after I used vacation days for both appointments they cancelled an hour before they were supposed to show up. Called TCP and the person I spoke with was awesome. Kind and compassionate. She reassured me they would show. Called on Monday afternoon late and had an appointment for Thursday which was perfectly acceptable as these were non-emergency repairs. They did everything as promised. Showed up on time - friendly, courteous, knowledgeable and the pricing was fair and reasonable. I will never use another plumber again. You made a customer for life! Thank you for understanding the art of great customer service.
ES
Tampa, FL
I would like to thank Jorge of The Clean Plumbers for coming to my home and fixing my problem today. Three other plumbers didn't follow through on their arrival times, not even calling to tell me they weren't coming. Excellent service!
Simply the best! Jim was on-time, neat, personable and double checked that everything was working properly. We could not have been more pleased. Will use again. Highly recommend.
Professional and on time
I've been able to do my own plumbing my entire 40+ years of adulthood. However, it was Friday afternoon and my main drain line had gone from being slow to being completely stopped. I *might* have been able to take care of it myself, but it could have meant spending the weekend using a home-made camp toilet. It was time for a professional with the proper tools. Will S was the plumber (I didn't get the name of his assistant.) By the look in their eyes, I could see that it had been a very grueling day. Even so, they listened to my tale, selected the tools and cleared the clog in short order. Completely professional. Thank you.