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Removal of old kitchen faucet, installation of new one.
Precisely on time. Had booties over his boots. Quoted us about $250 for the work plus a $39 service fee. We were told all the work would cost $211 when we scheduled the appointment. He called his company and they approved the lesser amount. Work was done well and took about 1h 15m.
Would use again.
It's a wonderful thing to be able to recommend a company for their professionalism, altruism and customer service. Our experience with Besel Plumbing spans many years and we've appreciated these traits from day one. Their plumbers are skilled diagnosticians who take pride in their work. In approaching an install or repair they consider implications beyond the job at hand. One example: the proposal for a water softener install included a recommendation to flush our tankless water heater. Jeff explained that our municipal water supply is laden with minerals and that our tankless water heater would likely have mineral deposits that would negatively impact performance and life expectancy. Having Besel Plumbing take the time and care to evaluate systems surrounding the contracted job is a just one way in which their professionalism sets them above their competition. With this as the standard, it comes as no surprise (but is worth mentioning) that their plumbers arrive in uniform, with identification, driving well-stocked, professional grade vehicles. Cleanliness is an attribute of both the plumbers and their work. Any time a plumber has entered our home he did so wearing shoe covers. Work areas, both inside and out, were free of debris or any evidence work had been done there. With the exception of a beautiful new water softener. All of this would be sufficient to recommend any business, but their support of community charities and non profit organizations really put them over the top. In all they do, it's clear Besel Plumbing invests in their plumbers, the community and, most of all, their customers.
Solid company to work with - technicians are well-represented, friendly and knowledgeable - would highly recommend to anyone in the Tampa Bay area with a plumbing need.
Plumber showed up during designated time frame (for me that is unusual). Protected my plants when working. Went the extra step and ran a camera through the line after it was cleared out. Plumber was friendly and knowledgeable. Got his business card, will use this company again.
We wanted to have our irrigation system switched to reclaimed water. I contacted 6 different companies to quote the job. Paul (the GM I think) was the only one who took the time to come out and explain the job and do some digging to see where our water hooked in to the irrigation line. By doing this his quote was a fraction of the competition. Other companies only quoted us a worst case scenario. He also made a note that our water line running to the house was the old galvanized steel. He suggested that we replace with PVC while the yard is already dug up. He had no idea that we had a leak in our galvanized steel lines in the backyard just months before and had to have it replaced. Once we agreed on pricing he was able to have a crew out the next day and they knocked out our reclaimed conversion and replaced the galvanized line for less than any other company quoted the reclaimed switch over.
Our neighbors have also switched over to reclaimed water and we almost did not do it because of their horror stories and hastles. We didn't have any issues. The city inspector just came today and confirmed that everything is spot on and good to go.
Thanks Paul for your help and I would confidently recommend this company to come out and quote your project (and do the work). They are knowledgeable and take the time during the quoting process to give accurate and fair numbers.
I read some of the other reviews and I want to preface that I am not an employee, I am a SAHM of 2 little boys. My toddler flushed baby wipes and clogged the toilet, I tried plunging and a short 3 foot auger and still couldn't get it unblocked. I called around, Maurici plumbing quoted me the best price over the phone, it ended up being cheaper AND he gave me a $20 off coupon!! The service was quick and friendly, plus I requested next day service and I got a call that one of their plumbers was on his way home a few minutes away and would stop by to do it tonight no extra charge! I will use this company again in the future
This is my first thank-you letter to a plumber, but I was so amazed by your work that I had to express my gratitude. From start to finish, you made what could have been an extremely stressful experience a pleasure.